The advice seemed so obvious, I was caught off-guard by its simplicity.
I was part of a conference workshop in which everyone in the room was asked to find a partner and to stand facing them about 600mm (2′) away. Then, we were asked to place our hands, palms facing forward, onto our partner’s hands about shoulder height.
When ready, keeping our feet fixed on the floor, the shorter of the two was asked to push against their partner’s hands.
The set-up, so far, was familiar – I know it as a fun game called Palm Off in which each person aims to be the first person to bring their partner off balance. But this was different because only one person was asked to push.
In almost all cases, as the shorter person pushed, their partner pushed back, ostensibly to avoid being pushed over. Naturally, the shorter person then asserted their role and pushed even harder, which of course, caused their taller partner to dig their heels in and push back even more, etc, etc. This described my experience exactly.
The workshop facilitator, Will Dobud, then connected this to the experience of what happens when we, as group facilitators and program leaders, push people. They almost always push back.
His advice – when you meet resistance, stop pushing.
This is so true.
Of course, every situation is different, but generally speaking, the more you push the more the other person will want to push back. It is rare indeed for someone to be pushed and respond with, ‘Oh, okay, that’s better.’
I have often shared in my training workshops that if you meet resistance in your program, one of the primary reasons will be because your group is not comfortable going where you want them to go. Metaphorically speaking, this is the same as the taller person pushing back. No amount of further pushing is going to correct this situation.
Better to acknowledge the resistance, stop pushing and reflect. Try something new, process your group’s experience, consider a new strategy to move forward, and so on.
Because, you know what they say – the definition of insanity is doing the same thing over and over and expecting a different result.
What do you think?
Are there times when you should push past the resistance?
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Original post December 2019, last updated September 2020.